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Dynamics 365
Dynamics 365 is a cloud platform offered by Microsoft. It consists of products that combine customer relationship management (CRM) and enterprise resource planning (ERP). Microsoft Dynamics CRM is offered on two platforms:
CRM Online
CRM Online is a cloud-based service where the backend processes are on the Microsoft servers. Processes like licensing, application servers, setups, databases are present here.
CRM On-Premise
CRM on-premise is a customized service where the CRM application and databases are present on user servers. This gives the user full control of databases, customizations, backups, network and other hardware setups.
With Microsoft Dynamics 365, Bright Curve can offer the following services:
- Sales
- Customer Service
- Field Service
- Human Resource
- Finance & Operations
- Supply Chain Management
- For Commerce
- Project Service Automation
- Marketing
- Artificial Intelligence
- Mixed Reality
- Business Central